Doll Maintenance Guide

đŸ§Œ Doll Care & Maintenance Guide

First Day with Your New Doll

Before first use, we recommend a simple care routine to ensure your doll is clean, smooth, and ready.

  • Gently wash the doll with mild antibacterial soap and your hands — do not submerge.

  • Pat dry completely with a clean towel.

  • Lightly dust the body with baby powder or cornstarch to restore the soft, matte finish.


🧮 Essential Cleaning Tips

đŸ”č TPE Dolls (Porous Material)

  • Use unscented antibacterial soap and a soft cloth or sponge.

  • Never soak the doll in water — TPE can absorb moisture.

  • After washing, pat dry and apply baby powder or cornstarch to prevent stickiness.

  • For vaginal, anal, or oral tunnels:

    • Spray with warm soapy water

    • Gently clean

    • Dry with a drying rod, tampon, or low-heat air

đŸ”č Silicone Dolls (Non-Porous Material)

  • Silicone can handle more thorough cleaning.

  • Use warm water and mild soap, avoiding oil-based products.

  • Powdering is optional but can improve softness and reduce glare.


🧠 Regular Maintenance Checklist

  • Clean any exposed areas immediately after use.

  • Inspect joints and fingers regularly for wire exposure or rigidity.

  • TPE only: Apply mineral oil every 2–3 months to keep the skin supple, then powder.

  • Keep fingernails and toenails clean to prevent dirt buildup.


🎹 Stain Prevention & Treatment

  • Always wash new or dark clothing before dressing your doll to prevent staining.

  • For minor stains:

    • Try a baking soda paste or 3% hydrogen peroxide

    • Expose the area to indirect sunlight or use a UV lamp for faster fading

  • Magic erasers may help with light surface stains — test carefully.


📩 Handling & Storage Tips

  • Always lift using support under the thighs and back — never pull by the limbs.

  • If your doll doesn’t have standing feet, store lying flat on a soft surface.

  • Keep in a neutral pose to avoid creasing (legs straight, arms relaxed).

  • Avoid storing near sharp objects, extreme heat, or direct sunlight.

Is the packaging discreet?

Yes. Plain, unmarked boxes—no product names or logos on the label.

How long does shipping take?

Processing: 1–3 business days. Delivery: typically 5–10 business days (you’ll get tracking).

Where do you ship from?

We ship from our warehouse in the USA, for custom orders we will ship directly from our factory in China to you.

Can I return it if I don’t like it?

For hygiene reasons, we can’t accept returns on opened items. If something arrives damaged, defective, or not as described, contact us within 7 days and we’ll make it right.

Are the dolls/body parts body-safe? What are they made of?

Yes. We use premium TPE (and silicone where specified), which is non-toxic and skin-safe when used as intended.

Do you offer customization (skin tone, head, wig, etc.)?

Yes—many models support interchangeable heads, wigs, and options. If you don’t see what you want on the product page, ask us we will probably have what you want.

How do I track my order?

You’ll receive a tracking link by email as soon as your order ships.

Can I change or cancel my order after paying?

We can usually edit or cancel within the first 12 hours. After production/packing starts, changes may not be possible—message us ASAP.

Will I pay duties or customs fees?

Some countries may charge import duties or VAT. If you’re unsure, ask us and we’ll clarify based on your location.

Do you offer financing or split payments?

We accept secure payments via [Shop Pay / PayPal / Klarna )

How heavy are they?

Weights are listed on each product page. Full-size dolls can be heavy—please lift with care.

Is there a warranty?

We cover manufacturing defects on arrival. Normal wear, misuse, or lack of maintenance isn’t covered.

How fast do you reply?

We usually respond within 12–24 hours (Mon–Fri). Weekends may take a bit longer.